In Aotearoa New Zealand, everyone has the legal right to a qualified interpreter when interacting with health service providers. An interpreter is a professional fluent in at least two languages who translates spoken language. Their primary role is to facilitate communication between two parties who do not share a common language or have communication limitations, particularly in healthcare settings.
At West Coast Health, we are committed to making health services accessible and equitable for all. We offer the following interpreting services:
**Telephone and Video Conferencing Interpreting**: Interpreters provide support over the phone or through video conferencing platforms like Teams and Zoom, covering over 125 languages and dialects.
These interpreting services are available to anyone using our health services. To ensure we can accommodate your language needs, please request an interpreter in advance, especially if you require a language that is not listed below:
1. Mandarin
2. Samoan
3. Arabic
4. Spanish
5. Korean
6. Cantonese
7. Hindi
8. Farsi
9. Tongan
This service is provided at no charge to the patient.